Managed IT Network Services
- 24/7 monitoring of a broad range of services on virtually any network device
- Automatic triggering of audible, visual, and email alerts to the NOC team
- Notifications sent based on customer preferences and includes live-agent phone calls, SMS, or email
- Redundant power, redundant carriers, and generator backup to prevent downtime
- Alarm resolution and technician dispatch to get you up and running
Learn more about New Era’s Managed IT Network Services by exploring the resources below.
Why Use New Era Managed Services
New Era provides constant monitoring over customers’ mission critical data network infrastructure from our Network Operations Center (NOC). Staffed 24/7, our one-of-a-kind NOC is equipped with the industry’s most sophisticated technologies. We provide:
- 24/7 monitoring, alerts, and resolution to minimize downtime
- Full administrative web portal access to provide a window into your network’s performance
- Remote access via web interface so customers can enable remote control of any IP-enabled device
- Full access to real-time and historical reporting tools to allow custom views and reports
To discuss New Era NOC Services, request a free consultation.
Not sure which solutions and services will deliver the business outcomes you need? Talk to our team.
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Ready to refresh or build but concerned about configuration and compatibility? Request an Assessment.
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Just need a price quote or a way to purchase your technology selections? Request pricing or tell us your order.
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Solutions That Support IT Teams
Meet with a Network Operations Center Expert
The New Era team can provide remote network monitoring, management, and issue resolution 24/7. We can help customize a solution that minimizes downtime and fits your technology and reporting needs.Talk to an Expert